Your Privacy & Data Rights at 7bdd
At 7bdd, protecting the personal information of every Bangladeshi player is a core responsibility, not an afterthought. This Privacy Policy explains precisely what data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information at all times.
How 7bdd Protects Your Personal Data
These feature highlights summarise our core data commitments. The complete Privacy Policy follows below — please read it in full to understand your rights and our obligations.
End-to-End Encryption
All data transmitted between your device and 7bdd's servers is protected using 256-bit TLS encryption. Sensitive fields such as payment details and passwords are additionally hashed and salted using industry-standard algorithms — they are never readable by platform staff.
Minimal Data Collection
7bdd collects only the personal data that is strictly necessary for account operation, payment processing, identity verification, and legal compliance. We do not collect data speculatively or for purposes beyond those described in this policy.
No Data Sold to Third Parties
7bdd does not sell, rent, or commercially transfer your personal data to any third party for marketing purposes. Data shared with third parties is limited strictly to those who provide services essential to the platform's operation, bound by confidentiality obligations.
Your Data Controls
You have the right to access, correct, and request deletion of your personal data at any time. Requests are handled by our support team within 30 days of submission. Simply contact us at [email protected] to exercise any of your data rights.
Clear Retention Periods
We retain your personal data only for as long as is necessary for the purposes it was collected, or as required by applicable law. Account data is retained for a minimum of five years following account closure to satisfy anti-money-laundering obligations.
Marketing Opt-Out
Promotional and marketing communications are sent only to players who have expressly opted in during registration. You may withdraw marketing consent at any time via your account settings or by contacting support. Withdrawal of consent does not affect essential transactional communications.
This Privacy Policy ("Policy") describes how 7bdd ("the Platform", "we", "us", "our") collects, uses, processes, stores, shares, and protects the personal information of players and visitors ("you", "your") who access or use the 7bdd online casino and sports betting platform at https://7bdd.io. By registering an account or using our services, you acknowledge that you have read, understood, and consented to the practices described in this Policy. This Policy is incorporated by reference into 7bdd's Terms and Conditions and should be read alongside them.
1 Introduction
7bdd is an online casino and sports betting platform designed specifically for the Bangladesh market. We are committed to handling the personal data of our players with the highest standards of care, transparency, and security. This Policy applies to all personal data collected through the 7bdd website, mobile-optimised interface, and any communication channels operated by 7bdd, including email and in-platform live chat support.
We recognise that trust is the foundation of any long-term relationship between a gaming platform and its players. Our approach to data privacy is built on four principles: collecting only what is necessary, using data only for stated purposes, securing it rigorously, and giving you meaningful control over your own information.
This Policy may be updated from time to time in response to legal, regulatory, or operational changes. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the platform following a policy update constitutes acceptance of the revised terms.
If you have any questions about how 7bdd handles your personal data, you may contact our Data Support team at [email protected] at any time. Our support team operates 24 hours a day, seven days a week, Bangladesh Standard Time (BST, UTC+6).
2 Data We Collect
7bdd collects personal data in three primary ways: information you provide directly when registering or using the platform; information generated automatically by your use of the platform; and information received from third-party service providers such as payment processors and identity verification services.
2.1 Information You Provide Directly
- Registration data: Full legal name, date of birth, residential address in Bangladesh (including city — Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or elsewhere), email address, and mobile phone number.
- Identity verification (KYC) documents: Bangladesh National ID card, valid passport, or Bangladesh driving licence, submitted as scanned images or photographs for identity and age verification.
- Payment information: Mobile banking account references for bKash, Nagad, Rocket, and Upay; bank account numbers for Dutch-Bangla Bank, BRAC Bank, City Bank, and other supported banks; Visa and Mastercard details where applicable. Note: Full card numbers are never stored on 7bdd servers — they are tokenised by the payment processor.
- Communications: The content of messages sent to 7bdd via live chat, email support, or any contact form on the platform.
- Responsible gaming preferences: Deposit limits, session time limits, cooling-off requests, and self-exclusion elections made by you through the platform's responsible gaming tools.
2.2 Information Collected Automatically
- Device and technical data: IP address, browser type and version, operating system, device type (desktop, mobile, tablet), screen resolution, and time zone settings.
- Usage data: Pages visited, games played, bet histories, session durations, login timestamps, and navigation patterns within the platform.
- Cookie and tracking data: Information collected via cookies, web beacons, and similar technologies as described in Section 6 of this Policy.
- Transaction logs: A complete record of all deposits, withdrawals, bonus activations, wagering activity, and account balance changes associated with your account.
2.3 Information Received from Third Parties
- Payment processors: Transaction confirmation data, payment status updates, and fraud screening results from bKash, Nagad, Rocket, Visa, Mastercard, and banking partners.
- Identity verification services: Verification outcomes and document authenticity signals from third-party KYC and AML service providers.
- Fraud and security services: Device fingerprint scores, risk ratings, and flagged IP data from security and anti-fraud technology partners.
What We Do Not Collect: 7bdd does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, or biometric data for identification purposes. We do not access your device's contacts, camera, microphone, or location beyond what is technically necessary for platform operation.
2.4 Data Categories Summary
| Data Category | Examples | Source |
|---|---|---|
| Identity Data | Name, date of birth, NID, passport | You / KYC provider |
| Contact Data | Email, mobile number, address | You |
| Financial Data | bKash/Nagad reference, bank account | You / Payment processor |
| Technical Data | IP address, device type, browser | Automatically collected |
| Usage Data | Games played, session duration, bets | Automatically collected |
| Communications Data | Support chat logs, email correspondence | You |
| Responsible Gaming Data | Deposit limits, self-exclusion status | You |
3 How We Use Your Data
7bdd uses the personal data it collects for the following specific, defined purposes. We do not use your data for any purpose not listed below without first obtaining your explicit consent or being legally required to do so.
- Account creation and management: Setting up your player account, verifying your identity and age (21+ requirement), maintaining accurate account records, and processing password resets and account security requests.
- Transaction processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported bank channels; confirming payment status; and maintaining an accurate transaction history on your account.
- KYC and AML compliance: Performing identity verification, screening against sanctions and watchlists, and meeting anti-money-laundering obligations as required by applicable law.
- Platform security and fraud prevention: Detecting and preventing fraudulent accounts, bonus abuse, money laundering, unauthorised access, and other prohibited activities as defined in the 7bdd Terms and Conditions.
- Customer support: Responding to your enquiries, complaints, and support requests submitted via live chat or email.
- Responsible gaming: Enforcing deposit limits, session restrictions, cooling-off periods, and self-exclusion elections; monitoring for behavioural patterns that may indicate problem gambling.
- Platform improvement: Analysing aggregated, anonymised usage data to improve site navigation, game selection, payment flows, and overall user experience.
- Marketing communications (opted-in players only): Sending promotional offers, bonus notifications, game launch announcements, and seasonal promotions to players who have expressly consented to receive them. You may opt out at any time.
- Legal and regulatory obligations: Retaining records, responding to lawful requests from regulatory or law enforcement authorities, and fulfilling any other legal obligation applicable to 7bdd's operation.
4 Legal Basis for Processing
7bdd processes your personal data under one or more of the following legal bases, depending on the specific processing activity involved:
- Contractual necessity: Processing required to fulfil the contract between you and 7bdd — specifically, to create and maintain your account, process deposits and withdrawals, and provide gaming services.
- Legal obligation: Processing required to comply with applicable law, including KYC identity verification, AML transaction monitoring, and record-keeping obligations.
- Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and aggregated analytics, where such processing does not override your fundamental data privacy rights.
- Consent: Processing for optional marketing communications, where you have given explicit, freely withdrawable consent during registration or through your account settings.
Where 7bdd relies on your consent as the legal basis for any processing activity, you have the right to withdraw that consent at any time without affecting the lawfulness of any processing that took place prior to withdrawal. Withdrawing consent for marketing does not affect your ability to use the platform.
5 Sharing Your Personal Data
7bdd does not sell, rent, or commercially exploit your personal data. We share your data with third parties only in the limited circumstances described below, and only to the extent strictly necessary for the stated purpose.
5.1 Service Providers
We share data with third-party service providers who process it on our behalf under formal data processing agreements that restrict them from using your data for any purpose other than providing their contracted service to 7bdd. These include:
- Payment processors: bKash, Nagad, Rocket, Upay, Visa, Mastercard, and banking partners — to process your deposits and withdrawals.
- KYC and identity verification providers — to verify your identity, age, and document authenticity.
- Anti-fraud and security technology partners — to detect and prevent fraudulent activity on the platform.
- Cloud infrastructure and hosting providers — to operate the technical infrastructure underpinning the 7bdd platform.
- Customer support software providers — to facilitate live chat and email support.
- Game studio partners (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Hacksaw Gaming, Spribe, Ezugi, and others) — who receive only the minimum session and game data needed to deliver their games within the 7bdd environment.
5.2 Legal and Regulatory Disclosure
7bdd may disclose your personal data to government authorities, law enforcement bodies, regulatory agencies, or courts when required to do so by applicable law, a valid court order, or a lawful regulatory request. We will notify you of any such disclosure where we are legally permitted to do so.
5.3 Business Transfers
In the event of a merger, acquisition, restructuring, or sale of all or part of 7bdd's business, your personal data may be transferred to the acquiring or successor entity as part of the transaction. You will be notified of any such transfer and any material change to this Policy that results from it.
No Cross-Border Transfer Without Safeguards: If your personal data is transferred outside Bangladesh for processing by any third-party service provider, 7bdd will ensure that appropriate contractual safeguards are in place to maintain the same standard of data protection described in this Policy.
6 Cookies & Tracking Technologies
7bdd uses cookies and similar tracking technologies (web beacons, local storage objects) to operate and improve the platform. A cookie is a small text file placed on your device when you visit a website. Cookies enable the platform to recognise your device, maintain your session, and remember certain preferences between visits.
6.1 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Session | Maintain your login session, shopping cart state, and platform security tokens | Session (deleted on browser close) |
| Functional | Remember your language preference, game lobby filters, and responsible gaming settings | Up to 12 months |
| Analytics | Collect aggregated, anonymised data on page visits and feature usage to improve the platform | Up to 24 months |
| Security / Fraud | Device fingerprinting and risk scoring to detect fraudulent sessions and bot activity | Up to 6 months |
6.2 Managing Cookies
You may control or disable cookies through your browser settings. Please note that disabling essential cookies will impair the core functionality of the 7bdd platform — you may not be able to log in or maintain a session. Disabling analytics or functional cookies will not prevent you from using the platform but may reduce its responsiveness to your preferences.
Instructions for managing cookies in major browsers are available through each browser's help documentation (Chrome, Firefox, Safari, Edge, and Opera all provide built-in cookie management tools). 7bdd does not respond to browser-level "Do Not Track" signals at this time.
7 Data Security
7bdd implements a layered, defence-in-depth security architecture to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include, but are not limited to:
- Transport Layer Security (TLS): All data in transit between your device and 7bdd's servers is encrypted using 256-bit TLS. Our SSL certificate is kept current and enforced via HSTS (HTTP Strict Transport Security).
- Password security: Account passwords are stored using a strong adaptive hashing algorithm (bcrypt with a high cost factor). Plain-text passwords are never stored or accessible to any 7bdd employee.
- Two-Factor Authentication (2FA): All players are encouraged to enable SMS-based 2FA, which adds a second layer of protection to account logins and withdrawal requests.
- Access controls: Internal access to player data is restricted on a strict need-to-know basis. Staff with authorised access to data systems undergo background checks and regular security training.
- Infrastructure security: 7bdd's hosting infrastructure is protected by enterprise-grade firewalls, intrusion detection systems, DDoS mitigation, and regular penetration testing conducted by independent security specialists.
- Payment tokenisation: Full payment card numbers are never stored on 7bdd servers. All card transactions are tokenised by the payment processor, ensuring that sensitive financial data does not reside in the 7bdd environment.
Despite these measures, no system connected to the internet can guarantee absolute security. In the event of a data breach that poses a high risk to your rights and freedoms, 7bdd will notify affected players without undue delay, in accordance with applicable breach notification obligations.
8 Data Retention
7bdd retains personal data for the minimum period necessary to fulfil the purposes for which it was collected, and to satisfy applicable legal, regulatory, accounting, and reporting obligations. Our retention schedule is as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML legal obligation |
| KYC / identity documents | Duration of account + 5 years post-closure | AML and regulatory compliance |
| Transaction records | 7 years from transaction date | Financial record-keeping obligations |
| Support communications | 3 years from last interaction | Customer service quality and dispute resolution |
| Marketing consent records | Until withdrawal of consent + 3 years | Evidence of lawful marketing basis |
| Technical / analytics data | Up to 24 months (anonymised after 6 months) | Platform improvement and security monitoring |
| Self-exclusion records | Indefinitely | Responsible gaming enforcement |
When personal data is no longer required and the retention period has expired, 7bdd will securely delete or irreversibly anonymise it. Anonymised data (from which no individual can reasonably be identified) may be retained indefinitely for statistical and product improvement purposes.
9 Your Data Rights
As a 7bdd player, you hold the following rights in relation to your personal data. Requests relating to any of these rights should be submitted in writing to [email protected]. We will respond within 30 calendar days of receiving a valid request. In some cases, we may need to verify your identity before fulfilling a request.
- Right of Access: You have the right to request a copy of all personal data 7bdd holds about you, including what categories of data we hold, the purposes for which it is processed, and who it has been shared with.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You may update many account details directly through your account settings panel without needing to contact support.
- Right to Erasure ("Right to be Forgotten"): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you have withdrawn consent and no other legal basis for processing applies. Note that this right is subject to our legal obligations to retain certain records (see Section 8).
- Right to Restrict Processing: You have the right to request that 7bdd restricts the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested, or where processing is unlawful but you prefer restriction over deletion.
- Right to Data Portability: Where processing is based on your consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, machine-readable format suitable for transfer to another platform.
- Right to Object: You have the right to object to processing based on legitimate interests, including direct marketing. Where you object to marketing, we will cease all marketing communications immediately. Where you object to other legitimate-interest processing, we will balance your objection against our operational needs.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred prior to withdrawal.
7bdd will not charge a fee for data rights requests unless they are manifestly unfounded, repetitive, or excessive, in which case a reasonable administrative fee may be applied. We will always inform you if a fee applies before processing your request.
10 Children & Minors
7bdd's services are strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store the personal data of any individual under the age of 21. Our registration process includes a date-of-birth field and age verification mechanisms specifically designed to prevent under-age registration.
If 7bdd becomes aware that personal data has been collected from a player who is under 21 years of age, we will immediately close the relevant account, delete all associated personal data to the extent not required by legal retention obligations, and return any deposits made, net of any platform processing costs. Any winnings generated by an underage account will be forfeited.
If you are a parent or guardian and believe your child has registered on 7bdd without your knowledge, please contact us immediately at [email protected]. Include the account email address and as much identifying information as possible. We will investigate and take action within one business day of receiving your report.
11 Third-Party Links & Integrations
The 7bdd platform may contain references to third-party game studios, payment services, and technology providers. While 7bdd selects its partners carefully, this Privacy Policy applies only to data processed directly by 7bdd and does not cover the data practices of third-party providers. Each third-party partner operates under its own privacy policy, which governs any personal data you share directly with that provider outside of the 7bdd platform environment.
Game studios (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Hacksaw Gaming, Spribe, and Ezugi) receive only the minimum session data required to deliver their games within the 7bdd interface. They do not receive your full registration details, KYC documents, or payment information through the 7bdd integration. Their data handling is governed by their own privacy policies and the data processing agreements they hold with 7bdd.
12 Changes to This Privacy Policy
7bdd reserves the right to update this Privacy Policy at any time to reflect changes in law, regulation, platform functionality, or our data processing practices. When material changes are made, we will notify registered players via an on-site notification upon their next login session. The updated Policy will display a revised "Last Updated" date at the top of the page.
For non-material changes — such as corrections to typographical errors, clarifications that do not substantively alter how we use your data, or updates to contact information — we may update the Policy without advance notice, effective immediately upon publication.
Your continued use of the 7bdd platform following the posting of any updated Privacy Policy constitutes your acceptance of the changes. If you do not agree with the revised Policy, you should discontinue use of the platform and may request account closure by contacting [email protected].
13 Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or 7bdd's handling of your personal data, please reach out to our Data Support team. We are committed to responding to all privacy-related enquiries within 30 calendar days of receipt.
Our support team is available 24 hours a day, seven days a week, Bangladesh Standard Time (BST, UTC+6). For privacy-specific matters, please include "Privacy Request" in the subject line of your message to ensure it is routed to the appropriate team member.
Data Support Contact: Email: [email protected] — Please do not include sensitive personal information such as full ID numbers or payment details in your initial contact message. Our team will guide you through a secure verification process before handling any sensitive data request.
If you are dissatisfied with 7bdd's response to a privacy request or complaint, you may have the right to escalate the matter to a relevant data protection authority or seek independent legal advice. 7bdd encourages all players to raise concerns with us directly in the first instance, so that we have the opportunity to resolve them promptly.
Ready to Play Responsibly at 7bdd?
Now that you understand how 7bdd protects your personal data, explore our full range of casino games, live cricket betting, and exclusive slot titles — all built for Bangladeshi players, secured end-to-end.